1930 W 16th St
Indianapolis, IN 46202
You've reached the dealership with the most unique, yet simple, sales process. Our overall process is extremely transparent and there are no gimmicks. We want you to be involved in every aspect of the sales process, which means you see what we see whether you are buying, leasing or trading your vehicle. We know that you deserve the best customer service, and that is what we are going to give you. If you aren't convinced, just read some reviews from our customers. They love us!
Anything more than the price of the car, taxes and titles should always be your option, and always will be at Falcone Subaru. Click here to learn more.
Our dealership is family owned and operated, and we will take care of you. The President/CEO, Bob Falcone, instilled powerful morals from the day he started his career as a service technician. Eventually becoming a Master Technician and then CEO at age 32, Mr. Falcone understands the importance of an outstanding performing service department. Our award winning service department team will take care of you and your vehicle needs. We care about relationships long after the purchase!
At age 18 and fresh out of High School, I had but one thought on my mind: To someday own my own automotive dealership. I have always had a passion and sixth sense about cars and could fix anything. The advice I received to accomplish my goal was to go work for someone until I understood the business well enough to operate a dealership on my own, in addition to convincing a bank to help me. That is exactly what I did. I chose Speedway Volkswagen to start my career in 1977. However, not in sales like most, but as a Service Technician. I went to work there with the full intent of someday owning that dealership. I became one of the nations' leading Volkswagen, Alfa Romeo, and Mazda Master Technicians. With the accolades I was receiving from the manufacturers, I was encouraged to manage the next level within an auto dealership. I led the way at the dealership until an opportunity presented itself with the Saab Dealer in town.
At age 32, I purchased my first dealership, with the help of the banks. Over the next 12 years, I took the Saab facility from last in the nation to one of the top ten performing Saab Dealers in the country and held that position for 8 consecutive years. My core philosophy in business is driven around owner retention; take such great care of the customers that they won't want to go anywhere else. I have always done that, with great staff, through my Service Department. Service is where I came from and what I know best. I assure you that there are very few dealer owners who came into this business through a service department. I am a Master Technician who is here most days to help anyone within any department of the dealership.
In 2009, with the collapse of many dealerships and the Saab franchise in question, I was looking to expand instead of shrinking. Once again, an opportunity found its way to me and in fact it was the very dealership I had always dreamed of owning, Speedway Volkswagen & Subaru. Many dealers were attempting to purchase the Subaru franchise, mainly due to the loss of their current GM franchise, or simply the wealthy attempting to take advantage of the times. With Subaru wanting to focus on service and with my undeniable expertise in retaining customers for life through great service, the franchise chose me over all the other candidates. With the great support of Subaru, and once again the banks, my dream has come true.
I own the dealership where I started working as a technician so many years ago. I feel like I have come home to friends and family, which is how I view my customers. I am truly blessed to work at my passion and to be exactly where I want to be. I welcome everyone to ask for me when you visit the dealership. I am here for you, my customers, my friends, and my family. I have nothing without all of you who support me.
Most Sincerely,
Bob Falcone
President/CEO
Falcone Automotive
Falcone Subaru
1930 W 16th St
Indianapolis, IN 46202
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