What is the Subaru Love-Encore program?

This program is designed to help you get the most out of your new vehicle so you have full confidence in your Subaru and its capabilities. We'd like to invite you to return to our store for a re-introduction of your vehicles technology and features. During your visit, I'll answer any questions you may have and assist you with the many features your Subaru offers, from Bluetooth phone pairing to Navigation, Subaru Eyesight, text options and much more!

We care about relationships long after the purchase and it begins with the Subaru Love-Encore visit. As a special thank you for your time and commitment, you will receive a $25 Gift Card during your visit. Please email to schedule your Love-Encore visit or call me directly at 317-803-8763. I look forward to seeing you soon!

Betsy Taylor
Fleet Manager and Delivery Specialist


Find out what your new Subaru can do for you.

As you know, vehicles today are very sophisticated. Many of our customers develop more questions after they have the car for a few weeks. Your new Subaru vehicle is engineered with advanced technology to make sure you're safe, comfortable, and entertained on every drive.


The Subaru Star Delivery Specialist, Your Vehicle Technology Expert.

Once you take ownership of your new Subaru, your Falcone Subaru Star Delivery Specialist will schedule a return to the retailer for a Love-Encore visit. This should take place within 14 to 45 days from your original delivery date. This is your opportunity to ask questions about your vehicle's features and functions. With the help of the Star Delivery Specialist, you will be confident understanding how your vehicle's technology enhances your driving experience.

Your specialist will explain and demonstrate how to use the systems seen on the right, plus many more, and set them up to work best for you. You will also learn about SUBARU STARLINK™ connected services and how to enroll. Please note this process may take about 30 to 60 minutes. The Star Delivery Specialist is your go-to contact for all of your technology questions before, during, and after taking ownership.


See why Falcone customers love working with Betsy for their Subaru Love-Encore visit:

"Betsy took time to explain everything my car is capable of doing and was very pleasant to work with. Would definitely recommend working with Falcone for anyone looking for a vehicle."


"Got additional orientation to our new Forester and still amazed at all the great bells and whistles. Good job Betsy. Great vehicle from a great dealership."


"After buying our first Subaru last month. we returned today for our Love-Encore session to learn more about the many features of our new Forester. Betsy was great explaining things to us."


"The individualized instructions by Betsy on the multitude of 'innovative' features of our new Subaru were amazing and much appreciated. Outstanding customer service! And we also appreciate the efficiency of sales service by Matt, having the vehicles we wanted to test drive sanitized and ready for us."


"Excellent customer service! Betsy took the time to familiarize me with my new fleet vehicle (Outback) and answer any questions I had. It was a quick and easy process. There were many features I was unaware of so the fact she took the time to show me was very beneficial! She also mentioned to call whenever I had a question and I am sure I will do so"


"Betsy was great to work with. She made trading in my old vehicle and picking up the new one a breeze. She also has excellent customer service when going over the new features of my brand new Outback. I would definitely recommend."


Schedule Your Subaru Love Encore Appointment With Our Online Scheduler   

Falcone Subaru

1930 W 16th St
Directions Indianapolis, IN 46202

  • Sales: 317-803-8750
  • Service: 317-263-0002
  • Parts: 317-803-8767


  • Monday 09:00am - 06:00pm
  • Tuesday 09:00am - 07:00pm
  • Wednesday 09:00am - 06:00pm
  • Thursday 09:00am - 07:00pm
  • Friday 09:00am - 06:00pm
  • Saturday 10:00am - 05:00pm
  • Sunday Closed
  1. Falcone Subaru

    1930 W 16th St
    Indianapolis, IN 46202

    • Sales: 317-803-8750
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